Filing a Counter Notice (IP claim)

If you believe your content was removed in error (for example, due to misidentification or because you have proper authorization), you may submit a counter-notice using our Counter-Notification Form.

👉 File a Counter-Notice

All counter-notices must be submitted through this form to be processed.

Required Information

Your counter-notice must include:

• An electronic or physical signature of the intellectual property owner or an authorized representative

• A description of the removed content, including the specific URL(s) where the content appeared on Spring

• Your full name, mailing address, telephone number, and email address

• A statement that you consent to the jurisdiction of the Federal District Court in San Francisco County, California, United States, and that you will accept service of process from the original complainant (or their agent)

• A statement, made under penalty of perjury, that you have a good faith belief the material was removed due to mistake or misidentification

• A detailed explanation of the factual and/or legal reasons why the material should not have been removed

• Any supporting documentation (such as trademark registrations, copyright registrations, proof of prior use, licenses, etc.)

Incomplete counter-notices may delay review.

What Happens Next?

After we receive your counter-notice:

• We will review it for completeness and compliance with Spring’s policies.

• If your content does not comply with the Spring Terms of Service, IP/Publicity Rights Policy, Acceptable Use Policy, or any other applicable policy, we may decline to reinstate it.

• We may request additional information if needed.

If your counter-notice is accepted, we may forward it to the original complainant. This will include the contact information you provided.

The complainant then has 14 days to file legal action against you in the United States.

If we do not receive notice of legal action within 14 days, you may contact us to request reinstatement of your content. If the content otherwise complies with our policies, it may be reinstated at that time.